Returns & Exchanges
At Open Gaming Store, we want you to be completely satisfied with your gaming apparel. If your purchase doesn't fit or meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the clothing is in unworn, unwashed condition.
Ship It Back
Print the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing